In the event of lift equipment failure Alpha Lift Services are on hand 24hrs a day 365 days a year to resolve any issues as they arise.
We operate a rapid response for lift entrapments and despatch the nearest engineer as soon as any entrapment call is logged in order to release the trapped passengers as soon as possible to avoid as much concern and discomfort to those that may be trapped.
We carry a lot of common parts on our vehicles in order to carry out on the spot fixes and return the lift to service there and then. Where this is not possible we hold a good stock of parts at our stores which our engineers have 24hr access to and can obtain the part and return to site to replace it. If the part is not available to carry out immediate repair then we aim to source and order the part within a 24hr period or sooner where possible.